Practice Momentum Blog
Reading in Bed & Eating Poached Eggs – Test the patient experience?
Do you really know what your patients experience?
As a frequent traveler, I've experienced hospitality across the spectrum - from luxurious five-star hotels to basic youth hostels, from historic cast...
Negative Online Reviews - How to deal with (and learn from) them
Negative online reviews are almost inevitable at some point in your private practice journey. Getting one can feel like a real body blow, but I believe that understanding what to do about negative onl...
